FREQUENTLY ASKED QUESTION

  • Where is rED HEELS AND LIPSTICK based?

    Boston, MASSACHUSETTS.

  • Where are your products shipped from?

    Boston, massachusetts.

  • Can I expedite my shipping?

    Standard Shipping rates are offered.

  • Can you ship internationally or process international credit cards?

    not at the present time.

  • How can I pay for my order? I am currently accepting paypal.

  • How long will it take me to get my order?

    Most orders will shipped within 5-7 business days. After shipment

    the time will depend on the shipment selection.

  • How can I check the status of my order? Once the order is shipped you

    will receive an email with the tracking number.

  • Can I cancel or change my order? only non-customized orders can be

    canceled prior to shipping. Custom orders can not be canceled or changed

    once the order has been confirmed.

  • Can I exchange my order? Exchanges are not offered at this time.

  • How do I return my order? Returns are not accepted at this time.

  • What do I do if my order is damaged? If your order is damaged, please contact me to further discuss.

  • Are you able to customize, the items ? Yes.

  • Are you willing to collaborate? Open to collaborations. Feel free to contact me to discuss further.